Your privacy on Villiers Hotel Limited

This website is managed by Villiers Hotel Limited. We want you to feel secure when visiting our website and are dedicated to maintaining your privacy when doing so.

The following provides an overview of how we protect your privacy during your visit to us.

Use of cookies by our website

Cookies are small text files that are placed on your computer or other device by websites that you visit across the web. They are widely used (by the majority of websites) in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site such as how people are using it.

You can learn more about cookies, and how to see what cookies have been set and how to remove them by visiting www.allaboutcookies.org

You can also choose not to be tracked by Google Analytics in all websites by visiting http://tools.google.com/dlpage/gaoptout.

What information do we gather?

Information on Villiers Hotel Limited is gathered in two ways: (1) indirectly (for example, through our site’s technology); and (2) directly (for example, when you provide information on various pages on Villiers Hotel Limited).

An example of information we collect indirectly is through our website access logs. When you access our website, your Internet address is automatically collected and is placed in our website access logs. We also include Google Analytics on most of our web-pages. Google is an international company that has stringent and fully secure facilities which ensure your security. You can read more about Google Analytics here http://www.google.com/analytics/tos.html.

We also collect information directly from you in a number of ways. One way is through the use of cookies. Cookies are small files of information which save and retrieve information about your visit to Villiers Hotel Limited, for example, how you entered our site, how you navigated through the site, and what information was of interest to you. The cookies we use identify you merely as a visitor, not as an individual. (You are free to restrict the usage of cookies from our website. If you wish to do this you should consult your Internet browsers help file or speak with your IT support department or service provider)

We also collect information which you willingly submit it to us. We provide the opportunity to enter your details to receive information on the hotel / special offers etc.  or simply contact us for more information. When we collect this type of information, we will notify you as to why we are asking for information and how this information will be used. It is completely up to you whether or not you want to provide it.

How do we use this information?

We analyze it to determine what is most effective about our site, to help us identify ways to improve it, and eventually, to determine how we can tailor Villiers Hotel Limited to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information.

Will we share this with outside parties?

We will never share any information you have provided to us to any 3rd party company, organisation or individual. We may, from time to time, publish our visitor volume statistics or other visitor count metrics to discuss and illustrate our services during training and consultations. However, in these cases, they will relate to indirectly gathered log information and not personal or privileged data.

What about sensitive personal data?

We do not actively seek sensitive or personal data through our website. If a visitor voluntarily sends us sensitive or personal data through our website, we will destroy it once discovered.

Any payment information e.g. credit cards and bank details processed through our website will be collected through our merchant bank.  We do not store credit card or bank details collected from our website.

Do we give you access to your information?

Please use our contact us page to request all/any information we hold on you.

Data security?

We take appropriate steps to maintain the security of your information on our website. You should understand that the open nature of the Internet is such that information can flow over networks without security measures and may be accessed and used by people other than those for whom the information is intended.